Jacqueline Antalik, Director of User Experience

As Director of User Experience at OpenRoad, Jacqueline champion’s user experience and service design. Jacqueline brings over 15 years of experience in the Web/IT industry. She has extensive experience working on large mission-critical systems along with a strong background in human computer interaction, business and system analysis, information architecture, workplace learning and technology, writing, and consulting. What motivates Jacqueline, as a user experience designer, is the opportunity to connect with end-users, to hear their thoughts and pain points, which she can then draw upon to design and deliver a positive and meaningful user experience.

Recent projects include TransLink, Ministry of Children and Families, Public Guardian and Trustee, and the Ministry of Justice. Prior to joining OpenRoad, she spent ten years with TELUS as an Interaction Design and Usability Specialist. While there, she worked on both internal and external client engagements, which included the Justice Institute of British Columbia, Prospera Credit Union, the BC Government, and the Vancouver Canucks. She also fulfilled the Business Analyst role on many of these projects.

Jacqueline has a Communications degree (Psychology minor) from SFU and is also a member of the User Experience Professionals Association. When not working you will find Jacqueline enjoying time with her two young daughters, reading, jogging, and catching up on sleep.