Analytics

We measure the right things and help you create impact for your organization. We know how to use analytics to describe and improve your digital service. Let us help you make better, data-informed decisions about your business.

Why clients choose us

What gets measured gets done

We help clients understand the purpose of digital measurement and design meaningful measures. We care about defining success criteria and helping you focus on business outcomes.

We’re pragmatic

One metric or one analytics technology solution does not fit all. We look at your organization, capabilities, and goals and make unique recommendations about digital analytics and how to evaluate. We’re not biased and blend a healthy mix of aspirations with pragmatism.

We’re end to end

From strategy to implementation we help you plan and execute analytics through the entire digital project lifecycle. We offer education as well as ongoing support and continuous improvement.

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Methods we use

Diagnosis

We use data analysis for design research, in order to better understand your users, their behaviours in digital channels, and business outcomes.

Strategy

Research, workshops, and planning help design an evaluation approach from the beginning of your digital project.

Implementation

Google Analytics, Adobe Analytics, Hotjar, WebTrends. We configure and implement these tools in code and create custom dashboards.

Evaluation

We help you demonstrate and communicate outcomes, test and optimize performance, and show results over time.

Reporting

From diagnostic assessments to monthly or weekly reports, we provide reports that produce action and improvement.

Education

We offer experiential learning opportunities, helping your team understand the ideas and technologies of measurement and analytics.

Our work speaks for itself

Let’s Chat

Interested in leveraging design and technology to create value for your business?

Talk to us